by Alfred (Al) and Carol Hagen with a mission to “always do the right thing.” After moving to the Tri-Cities area, we quickly expanded, but the mission remained; in fact, the motto was carried through every decision the Hagen’s made – whether in life or in business.
“He would always give back to the community and his family. The days were long and hot, and often times we wouldn’t see Dad for days, as he would leave for work before we were awake and wouldn’t return until we went to sleep. Our parents spent a lot of time caring for family and friends. We would spend our summers out on the lake or river with our grandpa, which were some of the greatest memories.”
to 10-12 employees performing service on appliances, air conditioning, and heating systems – in residential homes and commercial heating and cooling systems. “Commercial refrigeration was my Dad’s favorite. He was quick at diagnosing and always had a fix,” says Kyle. As we evolved and the economy changed, the company stabilized to 4-6 full-time positions, with Al doing a majority of the work and Carol handling customer calls and dispatching work orders with a voice pager.
He enjoyed traveling to see family and volunteering at his local church. “We lost a great mentor and teacher in September 2010. Although our founders are officially laid to rest, they are not forgotten. Often times I still have customers or vendors who tell me a story or two about him. These are always great to hear about,” says Kyle.
Today, the company is now second generation managed and owned by Kyle Hagen and his wife, Eula. His oldest son, Brady, is also an active role, as well as his daughter, Carly. Our success continues through our incredibly driven and talented associates. As we continue to grow and build this business to be an industry leader in the marketplace, we invite you to try us out. We don’t just satisfy our customers, we strive for excellence. Your comments are always appreciated welcomed. As Al always said – and we continue this saying – “always do the right thing.”