Check out some of our most frequently asked questions.

Do you guarantee your work?

Yes, we do. A-One Refrigeration and Heating offers some of the best warranties in the industry that include both parts and labor. We provide a 2-year warranty on repairs and a twelve-year warranty on new heating and cooling systems.

My house isn’t comfortable, but my HVAC system is constantly running. Is there a problem with my unit?

In some cases, there may be an issue with the heating and cooling equipment, such as dirty coils or a refrigerant leak. We recommend performing regular maintenance on heating and cooling systems to ensure they are running at peak performance. In other cases, home comfort issues are related to how well the home is insulated and air sealed. We perform complete home energy audits to find where cold or hot air leaks in, where insufficient insulation is driving up your energy bills, and where leaky ducts waste heat.

I’ve heard A-One Refrigeration and Heating can help improve home air quality. Is this true?

Are you coughing or wheezing and you think your home might be the culprit? Since most people spend 90% of their time indoors, indoor air quality is an important health concern that many home and business owners wish to address.

There are several ways that A-One Refrigeration and Heating can help remove or prevent airborne pollutants from entering the home. We can conduct a blower door test or a duct leakage test to determine leaky spots in your home that need to be addressed. Regular maintenance on heating and cooling systems is also a great way to ensure that your system is clean and running properly. Our blower door test can help reveal where gaps in the exterior of your home allow moisture, polluted air, and even rodents to enter. Home ductwork can also distribute dust, pollen, mold, and debris throughout the home. We seal and clean ductwork to protect indoor air quality. Our team understands building science and brings this knowledge to every job we complete.

Are your HVAC technicians trained and certified?

As a company serving the Tri City area of Washington since 1980, we understand the importance of having a skilled team to take care of your home heating and cooling needs. Many of our technicians are NATE, PTCS, and EPA-certified, ensuring a high level of both skill and experience. A-One Refrigeration and Heating also holds a certified electrical license in the state of Washington.

Are you looking for a skilled team to perform electrical service upgrades, HVAC installations, and energy-saving upgrades? Contact A-One today!

Have a HVAC or home efficiency question?

We have the answer.

(509) 586-7613

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What Our Customers Are Saying

  • A-1 Refrigeration was referred to me by a friend of mine. And they lived up to their name. A-1. During one of the hottest weeks of the year, over 100 degrees for about 12 days in a row, my old system just gave up completely. The house was about 92-94 degrees during the day.

  • These are great people to work with. I called 4 businesses from the phone book. I went with A-One based on information, service and price. I needed a service contract and got one at a great price. My heat pump needed work and was repaired quickly.

Latest Promotion

Is someone in your home wheezing and sneezing? The A-One team can help pinpoint the sources of contaminated air in your home with a $49 air quality assessment.

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